Privacy Policy | From the Trunk

1. Information We Collect

When you use From the Trunk, we may collect the following information:

Account information: Name, email address, phone number when you create an account or sign in via Google, Microsoft, or X.
Shipping information: Delivery addresses you provide during checkout.
Payment information: Payment is processed securely by Razorpay. We do not store your card details.
Usage data: Pages viewed, interactions with the site, and device information to improve our services.

2. How We Use Your Information

To process and fulfill your orders.
To communicate about your orders, account, and new collections.
To improve our products, services, and user experience.
To comply with legal obligations.

3. Data Sharing

We do not sell your personal information. We share data only with:

Payment processors (Razorpay) to process transactions.
Shipping carriers to deliver your orders.
Email service providers to send transactional and marketing communications.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption of data in transit (HTTPS) and secure storage practices.

5. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at hello@fromthetrunk.com to exercise these rights.

6. Cookies

We use essential cookies for authentication, cart functionality, and site operation. We do not use third-party tracking cookies without your consent.

7. Contact Us

If you have questions about this policy, please contact us at hello@fromthetrunk.com.